We ship to most countries and regions via YunExpress.

Once your order has been dispatched, you will receive a tracking number. You can track your shipment at:

https://www.yuntrack.com/

Estimated Delivery Time

Delivery typically takes approximately 10-15 days after dispatch.

Please note that delivery times are estimates and may vary depending on the destination, customs clearance, weather conditions, public holidays, and local carrier delays.

Delayed or Lost Packages

If your order has not arrived within 30 days of dispatch, please contact us with your order number and tracking number.

We will investigate the shipment with the carrier. If the package is confirmed to be lost, we will arrange either a replacement shipment or a refund.

Returns and Product Issues

We do not accept returns for change of mind.

However, if your product arrives damaged, defective, or incorrect, please contact us as soon as possible. Include your order number and clear photos or a short video showing the issue.

Once the problem has been verified, we will provide an appropriate solution, such as troubleshooting assistance, replacement parts, or a replacement product at no additional cost.

Damage caused by incorrect wiring, an unsuitable power supply, unauthorized modification, misuse, physical damage, or operation outside the stated specifications is not eligible for free replacement.