Privacy policy

Last updated: August 15, 2026

1. Introduction

This Privacy Policy explains how DSTIKE collects, uses, discloses, stores, and protects personal information when you:

  • visit https://dstike.com;

  • create or use a customer account;

  • place or attempt to place an order;

  • subscribe to marketing communications;

  • contact us for customer support; or

  • otherwise interact with our website, products, or services.

In this Privacy Policy, “DSTIKE,” “we,” “us,” and “our” refer to the website operator identified in our Legal Notice. “You” and “your” refer to website visitors, customers, and other individuals whose personal information we process.

By using the website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately.

2. Data Controller

The operator identified in the DSTIKE Legal Notice is responsible for determining how and why personal information collected through this store is processed.

Trading name: DSTIKE
Website: https://dstike.com
Email: lspoplove@naver.com
Postal address: Room 304, No. 21-2, Xinshiqiao South Lane, Guihua Community, Guanlan Subdistrict, Longhua District, Shenzhen, Guangdong, China

The complete legal name, business registration information, and other operator details are provided in our Legal Notice.

3. Personal Information We Collect

Depending on how you interact with the store, we may collect the following categories of personal information.

Contact information

This may include:

  • name;

  • email address;

  • telephone number;

  • billing address;

  • shipping address; and

  • country or region.

Order and transaction information

This may include:

  • products ordered;

  • order number;

  • purchase amount;

  • currency;

  • payment status;

  • shipping method;

  • tracking information;

  • returns, replacements, and refunds; and

  • previous order history.

Payment information

Payments are processed by Shopify Payments, PayPal, credit-card networks, or other payment providers displayed during checkout.

We generally do not receive or store complete payment-card numbers. Payment providers may provide us with limited information such as:

  • payment confirmation;

  • transaction identifier;

  • payment method;

  • card type;

  • billing address; and

  • the last digits of a payment card.

Payment providers process payment information under their own terms and privacy policies.

Account information

If you create a customer account, we may process:

  • account name;

  • email address;

  • account login and authentication information;

  • saved addresses;

  • order history; and

  • account preferences.

Communications and customer-support information

When you contact us, we may collect:

  • the content of your message;

  • email correspondence;

  • order details;

  • product serial numbers or identifiers;

  • photographs or videos of a product;

  • firmware versions;

  • test results;

  • wiring or hardware information; and

  • other information you provide while requesting assistance.

Please avoid including unrelated personal information in product-support photographs, videos, screenshots, or log files.

Device and website-usage information

When you visit the website, we and our service providers may automatically collect:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • language and time-zone settings;

  • cookie and device identifiers;

  • referring and exit pages;

  • pages and products viewed;

  • searches performed;

  • approximate location derived from an IP address;

  • date and time of access; and

  • interactions with the website.

Marketing information

If you subscribe to email marketing, we may process:

  • your email address;

  • subscription status;

  • marketing preferences;

  • messages opened or links selected, where permitted; and

  • the date and source of your consent.

Fraud-prevention and security information

We or our service providers may process information such as:

  • IP address;

  • transaction patterns;

  • payment and shipping discrepancies;

  • failed payment attempts;

  • account activity; and

  • fraud or security risk indicators.

4. How We Collect Personal Information

We collect personal information from:

  • you directly, including during checkout, account creation, newsletter subscription, or customer-support communications;

  • your device through cookies and similar technologies;

  • Shopify and payment providers;

  • shipping companies, postal operators, and delivery partners;

  • fraud-prevention and website-security providers; and

  • other parties where permitted by law or authorized by you.

5. How We Use Personal Information

We may use personal information to:

  • provide and operate the website;

  • process and confirm orders;

  • collect and verify payments;

  • prepare and deliver shipments;

  • provide tracking information;

  • manage customs documentation;

  • communicate about orders;

  • provide technical and customer support;

  • investigate delayed or lost shipments;

  • process returns, replacements, and refunds;

  • maintain customer accounts;

  • detect and prevent fraud, abuse, and security incidents;

  • troubleshoot and improve the website;

  • understand store performance;

  • comply with accounting, tax, customs, product-safety, and other legal obligations;

  • establish, exercise, or defend legal claims; and

  • send marketing communications where permitted.

We do not use customer information to provide assistance with unlawful network interference, unauthorized access, or other illegal activities.

6. Legal Bases for Processing

Where the European Economic Area, United Kingdom, or another jurisdiction requires us to identify a legal basis, we rely on one or more of the following:

Performance of a contract

We process information when necessary to:

  • accept and fulfil an order;

  • arrange payment and delivery;

  • provide order updates;

  • handle returns or refunds; and

  • provide requested customer support.

Legitimate interests

We may process information where reasonably necessary to:

  • operate and improve the store;

  • protect the website and our customers;

  • prevent fraud;

  • maintain business records;

  • understand general store performance; and

  • establish or defend legal claims.

We consider the effects on your rights before relying on legitimate interests.

Legal obligations

We process information where necessary to comply with applicable:

  • tax and accounting requirements;

  • customs and import requirements;

  • product-safety obligations;

  • court orders; and

  • other legal or regulatory requirements.

Consent

We rely on consent where required for:

  • non-essential cookies;

  • certain analytics or advertising technologies;

  • email marketing; and

  • other optional processing activities.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

7. Shopify

Our store is hosted by Shopify, which provides the e-commerce platform used to operate the website, checkout, customer accounts, fraud detection, and related services.

Shopify processes personal information to provide its services to us and may also process information for purposes described in its own privacy documentation.

You can read Shopify’s Consumer Privacy Policy at:

https://www.shopify.com/legal/privacy/consumers

If Shopify Network Intelligence or related Enhanced Services are enabled for this store, Shopify may use information from customer interactions across participating Shopify stores to provide enhanced fraud prevention, analytics, search, personalization, or advertising-related services.

Where required, these activities are subject to the privacy choices and consent controls displayed on the website.

8. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

E-commerce and website providers

This includes Shopify and providers that support website hosting, customer accounts, security, email delivery, technical support, and store operation.

Payment providers

Payment information may be processed by the payment methods and financial institutions selected during checkout.

Shipping and delivery providers

We may provide necessary delivery information to:

  • YunExpress;

  • postal operators;

  • local delivery companies;

  • freight and logistics providers;

  • customs brokers; and

  • customs or import authorities.

The information provided is limited to what is reasonably necessary to prepare, track, clear, and deliver the shipment.

Analytics and advertising providers

If analytics, advertising pixels, or similar services are enabled, these providers may receive device, cookie, website-usage, or marketing information.

Where required by law, non-essential analytics and advertising technologies will be activated only after consent.

Professional advisers

We may disclose information to accountants, lawyers, insurers, auditors, compliance providers, or other professional advisers where reasonably necessary.

Government and legal authorities

We may disclose information when reasonably necessary to:

  • comply with applicable law;

  • respond to a valid legal request;

  • protect customers or other individuals;

  • investigate fraud or illegal activity; or

  • protect our legal rights.

Business transfers

If all or part of the business is sold, reorganized, merged, or transferred, personal information may be disclosed as part of that transaction, subject to appropriate confidentiality and legal requirements.

With your direction or consent

We may disclose information to another party when you request, authorize, or consent to the disclosure.

9. Cookies and Similar Technologies

We and our service providers use cookies, pixels, local storage, and similar technologies.

These technologies may be used for the following purposes.

Essential cookies

Essential cookies support functions such as:

  • shopping-cart operation;

  • checkout;

  • payment processing;

  • account login;

  • security;

  • fraud prevention; and

  • saving privacy choices.

Disabling essential cookies may prevent parts of the store from functioning.

Preference cookies

These cookies remember settings such as language, region, currency, and other preferences.

Analytics cookies

Analytics cookies help us understand how visitors find and use the store, which pages are viewed, and whether the website is functioning correctly.

Advertising cookies

If advertising services are enabled, advertising cookies or pixels may be used to measure campaigns, limit repeated advertisements, or provide interest-based advertising.

Where required by law, we request consent before using non-essential cookies.

You can manage available choices through the cookie banner or privacy-settings link displayed on the website. You can also configure your browser to block or delete cookies, although doing so may affect website functionality.

Because there is no universally accepted standard for ordinary “Do Not Track” browser signals, the website may not respond to all such signals. Where required by applicable law, we process recognized opt-out preference signals such as Global Privacy Control.

10. Marketing Communications

We send promotional emails only where permitted by law.

You may unsubscribe at any time by:

  • selecting the unsubscribe link in a marketing email; or

  • contacting us at lspoplove@naver.com.

Unsubscribing from marketing does not prevent us from sending non-promotional messages concerning orders, payments, shipping, security, product-safety notices, or customer-support requests.

We do not purchase unrelated third-party mailing lists for use in DSTIKE marketing.

11. Sale and Sharing of Personal Information

We do not sell personal information in exchange for money.

Certain uses of advertising cookies, pixels, audience tools, or cross-context behavioral advertising may be treated as a “sale,” “sharing,” or “targeted advertising” under some United States privacy laws, even when no money is exchanged.

If these services are enabled and applicable law gives you an opt-out right, you may exercise it through:

  • the cookie banner;

  • the privacy-choices or data-sharing opt-out page displayed on the store;

  • a recognized Global Privacy Control signal; or

  • an email to lspoplove@naver.com.

We do not knowingly sell or share the personal information of individuals under 16 years old for targeted advertising.

12. International Data Transfers

DSTIKE operates from China and serves customers internationally. Personal information may therefore be processed in China and in other countries where Shopify, payment providers, carriers, cloud providers, or other service providers operate.

These countries may have privacy laws that differ from those in your country.

Where applicable law requires a transfer mechanism, we and our service providers use recognized legal safeguards or other valid transfer mechanisms. These may include contractual protections and the European Commission’s Standard Contractual Clauses where applicable.

You may contact us for additional information about safeguards relevant to your personal information.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on factors including:

  • whether you have an active customer account;

  • whether an order or support request remains open;

  • warranty, return, and product-support requirements;

  • fraud-prevention and website-security needs;

  • tax, accounting, customs, and recordkeeping obligations;

  • applicable limitation periods; and

  • the need to establish or defend legal claims.

Order and transaction records may be retained after an order is completed where required for tax, accounting, customs, dispute-resolution, fraud-prevention, or legal purposes.

Marketing information is retained until you unsubscribe or until we determine that it is no longer required, subject to limited records needed to maintain your opt-out request.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely isolate it, subject to backup and legal-retention requirements.

14. Automated Fraud Assessment

Shopify, payment providers, or fraud-prevention providers may use automated systems to identify transactions that present a risk of fraud, unauthorized payment, or other abuse.

Risk indicators may result in an order being held for review, a request for additional verification, or an order being cancelled and refunded.

Where applicable law grants rights concerning decisions based solely on automated processing that produce significant legal effects, you may contact us to request information or human review.

15. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against:

  • unauthorized access;

  • loss;

  • misuse;

  • alteration; and

  • unauthorized disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should contact us if you believe your account or personal information has been compromised.

16. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • request access to your personal information;

  • receive information about how it is used;

  • correct inaccurate or incomplete information;

  • request deletion;

  • restrict certain processing;

  • object to certain processing;

  • receive a portable copy of certain information;

  • withdraw consent;

  • opt out of targeted advertising, sale, or sharing;

  • appeal a decision concerning a privacy request; and

  • lodge a complaint with a privacy or data-protection authority.

These rights may be subject to legal exceptions. For example, we may need to retain certain order information for tax, accounting, fraud-prevention, product-safety, or legal-claims purposes.

To exercise a privacy right, contact:

Email: lspoplove@naver.com

Please describe the request and identify the email address associated with your order or account. We may request reasonable information to verify your identity.

You may use an authorized agent where permitted by law. We may request evidence that the agent is authorized to act for you.

We will not discriminate against you because you exercised an applicable privacy right.

17. European Economic Area and United Kingdom Rights

If the GDPR or UK GDPR applies to you, you may have the rights described above, including the right to object to processing based on legitimate interests and the right to lodge a complaint with your local supervisory authority.

A list of European data-protection authorities is available at:

https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

You may also contact us before making a complaint so that we have an opportunity to address your concern.

18. United States State Privacy Disclosures

Where applicable United States state privacy law applies, the categories of personal information we may have collected during the preceding 12 months include:

  • identifiers, such as name, email address, IP address, and delivery address;

  • customer-record information, such as telephone number and billing information;

  • commercial information, such as purchases and order history;

  • internet activity, such as pages viewed and interactions with the store;

  • approximate location derived from an IP address;

  • payment and transaction information processed by payment providers; and

  • inferences or risk indicators used for fraud prevention or store operation.

We collect these categories from the sources described in this Privacy Policy and use them for the purposes described above.

We may disclose these categories to service providers, payment providers, logistics providers, analytics providers, professional advisers, and authorities for the purposes described in this policy.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about an individual.

Where applicable, residents may request access, correction, deletion, portability, or opt out of sale, sharing, profiling, or targeted advertising by contacting us or using the privacy controls displayed on the website.

19. Children’s Privacy

The store is not directed to children under 16, and customers must meet the purchasing-age requirements stated in our Terms of Service.

We do not knowingly collect personal information directly from children under 16. If you believe that a child has provided personal information to us, please contact us so that we can investigate and delete the information where appropriate.

20. Third-Party Websites

Our website may contain links to third-party websites, repositories, payment services, tracking services, documentation, or social-media platforms.

We are not responsible for the privacy, security, or content of independent third-party services. You should review their privacy policies before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, services, technology, or legal obligations.

When we update the policy, we will change the effective date at the top of the page. If a change materially affects your rights or how we use personal information, we will provide additional notice where required by law.

22. Contact Us

For questions, complaints, or privacy-rights requests, contact:

DSTIKE
Room 304, No. 21-2, Xinshiqiao South Lane
Guihua Community, Guanlan Subdistrict
Longhua District, Shenzhen
Guangdong, China

Email: lspoplove@naver.com
Website: https://dstike.com

The complete legal identity of the website operator is available in our Legal Notice.